Refund policy
No Return or Refund Policy
At Fitzboyzprintz LLC, we take pride in creating unique, high-quality print-on-demand products. Due to the custom nature of our items, we have a strict no return or refund policy. Please review the following terms carefully:
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All Sales Are Final: Once an order is placed, it cannot be canceled, returned, or refunded. Each product is made to order, ensuring that you receive a brand-new item crafted specifically for you.
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Damaged or Defective Items: If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We will require photographic evidence of the damage or defect. Upon verification, we will gladly offer a replacement at no additional cost.
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Incorrect Orders: In the rare event that you receive an incorrect item, please notify us within 7 days of receipt. We will arrange for the correct item to be sent to you promptly.
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Sizing Issues: Please refer to our detailed size charts before placing your order. We do not offer returns or refunds for incorrect sizing as each item is custom-made based on your selection.
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Color Variations: Due to differences in monitor settings and printing processes, slight color variations may occur. These variations are not considered defects and are not eligible for returns or refunds.
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Customer Satisfaction: Your satisfaction is important to us. If you have any concerns or issues with your order, please contact our customer service team at fitzboyzprintz@gmail.com and we will do our best to assist you.
By placing an order with Fitzboyzprintz LLC, you agree to this no return or refund policy. We appreciate your understanding and support of our small business.